- Electronic Resources
- I have forgotten my password, what should I do?
- If you have a medicine.nodak.edu e-mail address:
You will need to contact the SMHS Computer Services Department for assistance.
If you have a U-Mail address:
You will need to contact the Help Center at Upson II by calling 777-2222.
If you have a remote access account:
There is no way to determine what password you selected, however you may want to try your email password and see if that works. If you can not remember that password or if it doesn't work, you can request a new temporary password at any time.
- Go to http://medicine.nodak.edu/proxypass
- Enter your e-mail address (the one you used when you requested the account) and click "Next"
- Click on the button to request a new temporary password
A new temporary password will be sent to your email address, but you must go back to http://medicine.nodak.edu/proxypass within 24 hours and replace the temporary password with a permanent password of your choice.
If you do not remember what e-mail address you used to sign up for the account, you will need to contact the library webmaster for assistance.
- Who do I contact if I am not sure if I have a remote access account already?
- If you have a medicine.nodak.edu e-mail address AND you are a current UNDSMHS student, staff, or faculty member, or if you have an active U-Mail address, you automatically have an account.
Otherwise, you may Check your Account Status to see if you have an account. If you are still unsure, Contact the Library Webmaster.
- Who are authorized users?
- The following groups of people are considered authorized users:
Current UND students, faculty, and staff
Current UND SMHS and CON clinical/community/adjunct faculty and residents
Current HNRC staff
- Can I use my Groupwise email account to log in to the library's web site?
- No, only U-Mail and medicine.nodak.edu email accounts can be used to log in to the Harley French Library's web site.
- When attempting to log in I receive an error message that says "Authentication not successful. Your browser appears to be refusing cookies set by this site or your login session has expired". How to I fix this?
- That error message is generated when something on your computer is blocking the library's authentication cookie. First, make sure that your browser is set to accept cookies. Instructions for configuring your browser to accept cookies are available at:
http://undmedlibrary.org/Help/Cookies
It is also possible that a firewall or anti-spyware utility installed on your computer is set to block cookies. You can test to see if this is happening by turning off the firewall and/or anti-spyware utility temporarily to see if you are then able to log in to the library's web site. If that works, you can set undmedlibrary.org as a trusted site in your firewall/anti-spyware.
- Where are the EBSCOhost Research Databases?
- Click on "Library Resources" to the left, then click "Databases", browse "E", and find "EBSCOhost Research Databases" from EBSCOhost. Search Academic Search Premier for health sciences articles.
- How do I view and/or print e-journal articles?
- Viewing and printing depends upon both what the ejournal provides and your local setup. In most cases, you will use the web browser's print commands or print from Acrobat Reader. Within the Health Sciences Library, you can print to a laser printer and pay using cash, your student ID card, or a departmental charge number. There is a color printer available for color graphics.
- Why do some journal title links go directly to the title whereas others go to a search screen?
- The links are determined by the publishers. Most publishers permit a direct link to their journal titles whereas many aggregators present a search screen as the starting point for access to the group of titles they provide. Help for getting to specific titles is always available from the Reference Department, 777-3994.
- Why don't all electronic journals look alike?
- Just like print journals, electronic journals are produced by a variety of publishers. These publishers can either be professional societies or commercial companies. Journals can also be provided collectively through a commercial aggregator company such as ProQuest, which negotiates with individual publishers to provide multiple titles. Each provider of a title creates the method by which you interact/interface with them and determines the format of the actual text. The current standard text formats include ASCII (plain text without graphics), HTML (looks different than the print, prints more pages than the print equivalent, and has hyperlinks) or PDF (looks just like a snapshot of the print, and requires Acrobat Reader).
In addition to the interface and text format, the number of years covered by an ejournal varies, as does the currency of the information provided. Aggregators, like ProQuest, are often several weeks to a month behind since they acquire the data from the publishers and reformat it into HTML. Conversely, some publishers are providing the electronic copy prior to the equivalent print issue.
- What is proxy/remote access?
- Proxy access allows an authorized user to use some electronic journals and databases from off campus. It works by routing your request through a server using a registered IP address within the School of Medicine and Health Sciences' IP range. The publishers' computers will then allow the connection to the electronic journal or other resource. If you are not within certain IP ranges, you will be asked for a user name and password when you attempt to access licensed resources.
- Why are some ejournals available from home and some are not?
- For journals that aren't available for free, license agreements require the library to electronically screen, or authenticate, for authorized users before allowing access. The most common way to manage electronic authentication is by registering with publishers the official identifying numbers for computers in our buildings. These numbers are known as IP (Internet Protocol) addresses, and the whole group of numbers is known as our IP range. If you access ejournals from computers in our buildings, the IP range is recognized (because it has been registered with the publisher) and access is granted.
If you are dialing into UND from off-campus, your home computer is assigned an IP address that falls outside of our registered range and access is denied. However, if publishers' licenses allow us, we can grant "proxy access" to you when you are away from our buildings.
- Who can use electronic journals?
- Anyone who comes into our library can use the resources that we have available here. However, only "authorized users" (see above) can have access from offices and laboratories.
- Why doesn't the library provide access to all journal titles electronically?
- Most electronic journals are available because the library pays for a subscription. The library does not have enough money to subscribe to all titles electronically. Please contact the Collection Management Librarian with suggestions and comments as to which titles are needed the most.
Some titles are not yet available electronically. In other cases, publishers have license restrictions on usage conditions that we will not accept. We also realize long-term access to ejournals is often not guaranteed. Libraries license access on an annual basis instead of actually owning the content. Once the license expires, access is denied. Since libraries are interested in archival access to published information, we are cautious about how quickly we convert all of our print subscriptions to electronic.
- How do I know what resources are available electronically?
- Enter title or subject terms in the "SEARCH RESOURCES" box or browse the Electronic Resources A-Z List on the library's web site. Titles include those to which the library subscribes either individually or as part of a publisher's set, as well as those that the library receives in conjunction with print subscriptions. Also listed are selected titles available to everyone at no charge. Checking the catalog (ODIN) will also tell you if we subscribe to an electronic version of a title that we own in print.
- How do I display UND holdings in MyNCBI?
- Go to the library web site at http://undmedlibrary.org/ > Go to PubMed > Sign In to MyNCBI > Go to MY NCBI on the Blue Side Bar > Go to Filters on the Blue Side Bar > Click on the PubMed link > Click on the Browse tab > Click on the Libraries link > Go down the page to University of North Dakota - Harley E. French Library of the Health Sciences > Click on that link > Click on BOTH Boxes: Add a results tab for all items that match this filter and Add a link icon to every item that matches this filter. For more information on MyNCBI you can view an instructional guide at http://nnlm.gov/training/resources/myncbitri.pdf or take a MyNCBI Quick Tour at http://www.nlm.nih.gov/bsd/disted/myncbi.html
- What should I do when receiving a message "The file is damaged and could not be repaired" after clicking a link to view the full text of an article?
- PC users: Right-click on the article link and choose the option that says "Save Target As..." (Internet Explorer) or "Save Link As..." (Netscape and Firefox). Mac users should hold the mouse button down on the link to get these same options.
Save the article to your computer.
Double click on the saved file to open it in Acrobat Reader and read or print the article.
- Electronic Reserves
- How do I access E-Reserves?
- Go to the Library Home Page
- Click on the "Reserves" link in the Quick Links section of the page.
- Click on the "Electronic Reserves" link.
- Click on the "Electronic Reserves and Reserves Pages" link.
- Search by Instructor or Department for the course page.
- Click on the course number.
- Enter the password. (Your instructor will give this to you)
- Click on the item
- Enter the password again to get to the item.
- What if E-Reserve articles do not open?
- You MUST have a copy of Adobe Acrobat, preferably Version 5.0 or higher, on your computer to access these articles. If you need help loading the free version of Adobe Acrobat on your computer, contact the library for assistance. If you are on a dial-up connection these pdf files can take a very long time to load. You may need to find a computer with a faster Internet connection to access the E-Reserves
- I am getting the following message: "You have tried to access a secure document by some means other than an ERes course page. To view the document correctly please go back to the course page and click the document link again." What do I do?
- This issue is often related to "cookies". The Eres system uses "third party" cookies. If you are using Netscape 7+ or Internet Explorer 6.0+, see our Notice Regarding Cookies. If you have anti-spyware or a personal firewall, set BOTH undmedlibrary.org and 134.129.201.49:85 as trusted sites. The library is unable to provide assistance with specific personal firewall or anti-spyware products; please contact your software vendor if you need assistance adding trusted sites.
- How do I get an E Res to print? (I only get part of a page to print. Only certain pages print. Part of the page is cut off.)
- First, most E Reserves are in PDF format. So, be sure you are using the print button for Acrobat Reader rather than the "Print" selection from the File menu of the Browser.
This:
NOT This:
- My E Res still is not printing correctly, now what?
- After you click on the print button in Acrobat you will be taken to the Print dialog box. In that box click on "advanced"
Then select the "print as image" box:
Click on "OK" and print normally.
- What if I tried that and I still can't get my E Reserve article to print?
- After you have the PDF open, rather than selecting the "print" tile, save the article by selecting "save a copy" in the PDF window.
Save the article to your hard drive and then close down your web browser, and open the copy you saved.
- What if it still doesn't print?
- Call Theresa Norton or Don Heap at 777-3993 weekdays from 8:00 until 4:30
- Blackboard
- I can't print a pdf document from my Blackboard class. What should I do?
- If a pdf document in Blackboard won't print, try saving it to your computer first.
PC users: To save it to your computer, start from the LINK to the document, rather than the open document. (Click the browser's back button if you want to go from the open document to the link to the document.)
Right-click on the link to the document and choose the option that says "Save Target As..." (in Internet Explorer) or "Save Link As..." (in Netscape and Firefox).
Mac users: Hold the mouse button down on the link to get these same options.
Save the document to your computer.
Double click on the saved file to open it.
Print the document.
- Why do I just see the page header when I print a page in Blackboard?
- Blackboard uses frames to display web pages. When you print you may only be printing the top frame.
To print the information you want using Netscape or Firefox:
Right click anywhere on the text you wish to print.
Select the "This Frame" option from the menu box.
Select "Show Only This Frame".
Select "File/Print".
To print the information you want using Internet Explorer:
Right click anywhere on the text you wish to print.
Select the "Print" option from the menu box.
The regular print box will open.
Click on the "Options" tab.
Make sure "Only the selected frame" is selected.
Click Print.
- What's the best way to print a Word or Excel document from Blackboard?
- The easiest way to print a Word or Excel document from within Blackboard is to begin from the link to the document rather than from the open document itself. If you are already viewing the document, hit the "Back" button on your browser to return to the previous screen.
In Netscape or Firefox:
Right click on the link to the document.
Select the "Save Link As" option.
Save the file to your computer.
Double click on the file to open it.
Print the file.
In Internet Explorer:
Right click on the link to the document.
Select "Print Target" from the menu.
Print.
- My instructor is including PowerPoint presentations in my Blackboard class. How can I print multiple slides on each page?
- It is probably best to save a PowerPoint presentation OUTSIDE of Blackboard before printing if you want to print multiple slides on a single page.
PC users: To save it to your computer, start from the LINK to the document, rather than the open document. (Click the browser's back button if you want to go from the open document to the link to the document.)
Right-click on the link to the document and choose the option that says "Save Target As..." (in Internet Explorer) or "Save Link As..." (in Netscape and Firefox).
Mac users: Hold the mouse button down on the link to get these same options.
Save the document to your computer.
Double click on the saved file to open it.
Select "File/Print".
A print window will open.
About two thirds of the way down the print window, find the "Print What" option.
Open the dropdown list directly below that option and select "Handouts".
Select the number of slides you want to print per page.
Find the "Color/grayscale" option and open the dropdown list directly below it.
Select "Pure Black and White".
Click "OK" to send your file to the printer.
- Interlibrary Loan
- SFX
- What is SFX?
- SFX, identified by the
 button, is an electronic linking service that creates direct links from a database citation or bibliographic reference to the full text of the article (if available). SFX also provides a link to check ODIN, the library's online catalog, for a print version of the journal. If a resource is not available in full text online, you will have an option to request the item through ILLiad, the library's interlibrary loan system.
- How do I use SFX?
- SFX links appear in many of the library's databases as a button. In other databases it may appear simply as text with the words "Find It" or "Find It@UND".
The location of the button or text varies depending on the database being searched.
Clicking on the button or text opens a menu with links to full text articles and other resources such as ODIN, the library's online catalog, or to ILLiad, the library's interlibrary loan service. The ILLiad link will not appear if full text is available online.
- Can I use SFX from off campus?
- Yes, University of North Dakota students, staff, residents and faculty (including clinical/community faculty) may use the SFX linking service from off campus locations. You will, however, need to log in to the library's web site using a medicine.nodak.edu e-mail account, a U-Mail account, or remote access account to use the service. To log in to the library's web site, simply use your full e-mail address as your user name and your e-mail or remote access password as your login password.
- Why are there sometimes multiple links to a full text article?
- Sometimes the library gets full text for a journal from several different sources, so we link to all of them. That way, if there is a problem with one of the journal providers, you can still get the full text of the article from another provider.
- What's with all the windows?
- When you click on the button or text link, a new window opens to display the SFX Menu. Then, when you click on one of the links listed in the SFX menu, a new window is always opened.
Each window will stay open until you close it.
Be careful to close only your SFX windows and not your (original) search window.
- Why can't I see the full text of some articles?
- A lack of full text is most likely caused by one of three things:
1. The item isn't available in electronic form (often the case for earlier years of journal titles).
2. The library doesn't subscribe to the title.
3. The library's online subscription doesn't include the year that you want.
That's why the other options in the SFX menu are important. Use the check ODIN option to see if the library owns the title in print form, or use the ILLiad option to request that it be obtained for you through Interlibrary Loan.
- When I click on the link to full-text, the article isn't there or I get an error message. What happened?
- A full text link might not work for several reasons. If the article was recently published, the full text may not be online yet, even though the citation is in the database you searched. Or, there may be an error in the citation. SFX uses the citation information from the database to make a link to the article. If the article information in the database is incorrect, SFX won't be able to link properly to the full-text. Please report any full text linking problems to the webmaster.
- When full text is available, why don't I always go directly to the article?
- SFX takes you as close as it can to the actual article. Some databases, however, can't go any further than the home page for the database. In this instance, you need to repeat your search for the item in the full text database. Sometimes SFX can only link to the home page of a particular journal title and you will need to find the full text article using the volume, issue, and page numbers.
- When I go back to make a second selection from the SFX menu, nothing seems to happen. What's going on?
- When you first click on an option in the SFX menu, a secondary browser window may open on top of your open window. However, when you make another selection, that secondary browser window may appear below or behind the current window. The new windows IS open, but it is hidden. One solution is to drag the secondary browser window to another portion of your screen so it's not blocked by the SFX menu. You should also check the buttons on your task bar to see if you can see the new window there.
- Who do I contact for help with SFX?
- Please contact the Library of the Health Sciences for help using the email links below, or by calling 701-777-3994 during normal business hours.
Webmaster
Reference
- Topic Resources
|
|
|
|
|
|
|
|
|
View Print Version
View Text Version
