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Electronic Resources
- I have forgotten my password, what should I do?
- Who do I contact if I am not sure if I have a remote access account already?
- Who are authorized users?
- Can I use my Groupwise email account to log in to the library's web site?
- When attempting to log in I receive an error message that says "Authentication not successful. Your browser appears to be refusing cookies set by this site or your login session has expired". How to I fix this?
- Where are the EBSCOhost Research Databases?
- How do I view and/or print e-journal articles?
- Why do some journal title links go directly to the title whereas others go to a search screen?
- Why don't all electronic journals look alike?
- What is proxy/remote access?
- Why are some ejournals available from home and some are not?
- Who can use electronic journals?
- Why doesn't the library provide access to all journal titles electronically?
- How do I know what resources are available electronically?
- What should I do when receiving a message "The file is damaged and could not be repaired" after clicking a link to view the full text of an article?
- Who is allowed to use Exam Master Online?
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Electronic Reserves
- How do I access E-Reserves?
- What if E-Reserve articles do not open?
- I am getting the following message: "You have tried to access a secure document by some means other than an ERes course page. To view the document correctly please go back to the course page and click the document link again." What do I do?
- How do I get an E Res to print? (I only get part of a page to print. Only certain pages print. Part of the page is cut off.)
- My E Res still is not printing correctly, now what?
- What if I tried that and I still can't get my E Reserve article to print?
- What if it still doesn't print?
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Blackboard
- I can't print a pdf document from my Blackboard class. What should I do?
- Why do I just see the page header when I print a page in Blackboard?
- What's the best way to print a Word or Excel document from Blackboard?
- My instructor is including PowerPoint presentations in my Blackboard class. How can I print multiple slides on each page?
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Interlibrary Loan
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Using Find It

- What is Find It?
- How do I use Find It?
- Can I use Find It from off campus?
- Why are there sometimes multiple links to a full text article?
- What's with all the windows?
- Why can't I see the full text of some articles?
- When I click on the link to full-text, the article isn't there or I get an error message. What happened?
- When full text is available, why don't I always go directly to the article?
- When I go back to make a second selection from the Find It menu, nothing seems to happen. What's going on?
- Who do I contact for help with Find It?
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Topic Resources


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